services 04.28.09


A few tips for a smooth move.

Recommended Movers
We'd use All Star Moving, 212.254.2638. The last thing you want on moving day is hassles from your moving company. You won't get them from All Star — we've been tracking moving companies for a long time now, and this is the company we like best for honesty, reliability, and value. Note that they now have a three-hour minimum, so they're the guys for a major move, but not for a quick get-the-sofa-from-here-to-there kind of thing.

We're also fans of Rabbit Movers, 718.852.2352, which was started by, and staffed with, artists of various stripes, all of whom seem perfectly capable of trading brush or keyboard for a box of dishes. A friend of ours used them not long ago and though the job took longer than projected, they worked tirelessly and cheerfully and carefully. Can't ask for more than that.

Boxes and Supplies
Whenever possible, use double wall, heavy-test boxes. They'll hold up better than the flimsy stuff you cadged from your supermarket. Check with your mover to see if they sell them (compare prices, though) or try:
Pathé Shipping Supplies
Moving Box NY
Used Cardboard Boxes

Narrow Hallways
For tight squeezes, Z. Bros., 914.769.3839, are sofa disassemblers who will breakdown your sofa and then put it back together in your new place.

Red Flags
The Better Business Bureau, which logs thousands of complaints against movers every year, says to beware the following red flags:

• The mover or broker does not offer or agree to an on-site inspection of your household goods. They only give you an estimate over the phone or Internet. The estimates often sound too-good-to-be-true. In reality, they usually are.

• The moving company's only form of acceptable payment is cash or a large deposit before the move.

• The company's website has no local address and no information about licensing or insurance.

• The company claims all goods are covered by their insurance.

• The mover does not provide you with a copy of "Your Rights and Responsibilities When You Move," a booklet movers are required by Federal regulations to supply to their customers in the planning stages of interstate moves.

• Offices and warehouse are in poor condition or nonexistent.

• On moving day a rental truck arrives rather than a company-owned and marked fleet truck.

The BBB advises consumers to:

• Obtain a cost estimate in writing, preferably after a walk-through of your home or apartment.

• Don't select a mover based on price alone. In many cases, you get what you pay for.

• If you have a bad feeling about your mover's tactics or charges, stop the move before your household goods are loaded on the truck; and,

• Start planning your move by reviewing BBB business reliability reports at to help you find trustworthy carriers before making any hiring decisions or signing any contracts.


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